With training modules customized to fit the professional needs of each employee. In the case of our brew masters, the training programmes are drawn up and conducted by our trainers who have been trained by Italian brew master.
In promoting an 'Experiential Lifestyle Brand', perhaps most important of all is the customer interface. For this defines the brand. Each Bronzeville Coffee House employee must therefore possess the passion and motivation that expresses the brand. This can only come with a sense of ownership. A flat management structure provides ample stimulus for ideas and growth.
At Bronzeville Coffee House, we do all we can to make every guest feel comfortable and welcome. We serve nothing but the finest Arabica coffees and cuisine at great value prices. We have friendly and efficient brew masters who believe in service with a smile. And provide a cheerful, interactive ambience that makes guests wish their coffee breaks lasted just a little bit longer.
To share our cup of joy, we have always stuck to our Italian roots, guarding them zealously to ensure that our espresso bars reflect the warmth and character of traditional Italian coffee houses. And in the process, make Bronzeville Coffee House the place ?�where the world meets’.
Our aim is to passionately deliver the highest levels of experiential services. Maintain consistency in serving the highest quality products and become a globally competitive organization – one that is driven by an insatiable thirst for excellence.